Nassau officials are promising a more “customer-friendly” assessment department, with staffers who will point residents to websites showing comparable local home sales, as the county prepares to release new property assessments for the first time in seven years.
Staff members will travel to communities countywide to explain and justify the new assessment numbers, which, in many cases, are expected to change substantially as officials rely more on market value to set property assessments.
Property owners will get a notice of new values by early November and are expected to receive their tentative assessments in January, said county spokesman Michael Martino.
County officials are planning new satellite offices in up to a half-dozen communities, officials said. Now-empty kiosks in the assessment department offices on Old Country Road in Mineola will have staffers to answer residents’ questions.
Staffers at the main and satellite offices will point residents to comparable home sales — for example, from Multiple Listing Service and Zillow — in an effort to show that the market value of homes was calculated fairly, officials said.
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